Our FAQs
Do you have any questions? Feel free to check out our FAQs, and if you can't find what you're looking for, you can write us an email at sales@koziol.de.
Product Features & Care
Are the products microwave-safe?
Most koziol products can be used with food at temperatures of up to +85 °C. For microwave use, this means a maximum of 600 watts and 100 °C. Higher temperatures are not recommended unless expressly approved in the product information.
Are koziol products dishwasher-safe?
Yes, koziol products are generally dishwasher-safe. To prevent warping, always place the products loosely and without tension in the dishwasher and wash them in the top rack if possible: We recommend using a mild detergent, salt, and rinse aid, and avoiding harsh additives.
Are printed items dishwasher-safe?
Our designs are applied using different techniques. The large-scale motifs on NORA, BLOMSTER and EGGS TO GO are permanently bonded to the products and are dishwasher-safe. The prints on the CHEERS champagne glasses, however, are more delicate, so we recommend washing them by hand.
What should I do if an item becomes warped after being in the dishwasher?
Deformations can occur if the product is placed in the dishwasher basket while under tension. However, plastic has a certain degree of shape memory; place the product in the basket without tension during the next wash cycle, and it can often return to its original shape. We recommend preferably cleaning the products in the upper dishwasher basket and not trapping them.
Are the products suitable for freezing?
Yes, many koziol products are cold-resistant down to approximately -20 °C and are therefore suitable for the freezer. Please check the product for the appropriate symbols and the packaging for any instructions. Please do not subject the product to heavy mechanical stress while frozen.
Materials & Sustainability
Can highly pigmented foods cause discoloration?
Yes. Foods such as tomatoes, carrots, spinach, blueberries, beetroot, or eggs can cause slight discoloration in the rinse water. This does not affect usability and can be reduced again through exposure to light. Therefore, strongly discoloring food residues should be briefly rinsed off before loading them into the dishwasher.
Why are reusable products more sustainable than single-use items?
Reusable products can be used for a long time and prevent recurring single-use consumption. Especially in the catering industry, at events, and in catering services, reusable products can help reduce environmental impact, but they are also the better alternative to single-use materials in private households.
Why can plastic be environmentally sensible?
Plastic products are lightweight, extremely practical, easy to use, easy to care for and, above all, break-resistant. They are products that people use often and gladly, and above all, for a long time. Their low weight also makes them ideal for on the go. Another advantage is the significantly lower processing temperature during manufacturing compared to metal, glass or ceramics.
Does microplastic form during normal use?
No. All plastic waste generated during production is collected by type and sent for professional recycling. Even all packaging materials in which the material is delivered are collected and recycled. Microplastics are defined as plastic particles smaller than 5 mm. These are formed when plastic weathers, breaks, or is abraded through heavy use. Careless disposal in the environment also often plays a role. With normal use of reusable tableware, it can be assumed that no particles are released. koziol also consistently refrains from using additives such as plasticizers or hardening agents. The impact of microplastics on the environment is indeed a problem that we also take very seriously, and therefore handle our materials with great care.
Are koziol products recyclable?
In principle, yes. koziol exclusively uses thermoplastic plastics, and most products are made from a single material. This makes pure-stream recycling easily possible. Recyclability is considered from the very beginning of every product development process—for a holistic life cycle. However, the extent to which the products can be recycled into high-quality materials depends in each individual case on local collection and recycling systems.
Are the products free from melamine?
Yes. All koziol products are made exclusively from thermoplastic plastics, which are naturally melamine-free.
Company & Production
Who is koziol?
koziol is a family-run company based in Germany, known for its design-oriented, functional and durable plastic products for home and travel. In addition, koziol offers an extensive collection for professional use in the catering and hospitality industries and specialises in custom-made products for industry and the promotional products trade. koziol is the brilliant combination of good design, excellent functionality and responsible manufacturing.
What does responsible manufacturing mean?
koziol produces exclusively at its company location in Erbach im Odenwald. Design, development, engineering, tooling, production, shipping and administration are all under one roof, in one place. This means short distances, transparent processes and reliable quality assurance.
What exactly does Made in Germany mean at koziol?
For koziol, Made in Germany encompasses the entire process—from design to the finished product. This ensures the highest quality, transparent supply chains, and high levels of compliance.
Customization & Finishing
What finishing options are available from koziol?
With our extensive range of finishing technologies, we can bring your custom product to life in no time. The possibilities are nearly endless: personalized colors, printing, special packaging, laser engraving, or in-mold labeling. Logos, fonts, and graphics can be transformed into tactile 3D motifs on select items, adding a unique, dimensional touch. We also offer integration of RFID or NFC technology.
What is pad printing?
The pad printing process offers excellent print quality unmatched by any other technique. This indirect printing method allows for printing on uneven and curved surfaces with exceptional precision. It is ideal for positioned designs with up to four colors. Pad printing can be realized starting from just 100 pieces.
What is laser engraving?
Laser engraving is the perfect method to personalize our products starting from just one piece. Logos, emblems, and even names can be engraved. A key advantage: this technique is food-safe and allows for markings even in areas with direct contact with food. Laser engraving is ideal for fine designs and always appears in an elegant anthracite finish. Custom QR codes can also be implemented. From 100 pieces.
What is Luxury Print or all-over print?
This high-tech printing process allows for seamless, high-quality printing on cylindrical and slightly conical shapes. The luxurious all-around print is extremely durable and impresses with its brilliant colors and pleasant texture. Special effects, such as additional printing with varnish, are also possible. This method is ideal for repeating patterns and can be realized starting from just 100 pieces.
What is in-mould labeling?
With in-mold labeling technology, we apply high-resolution images and graphics permanently to your product. In this process, a printed film is inseparably fused with the product during injection molding. This technique is perfect for applying full-surface designs and is also environmentally friendly, as the film and product are made from the same material and can be fully recycled. Naturally, all products are dishwasher-safe. Available starting from 2,500 pieces.
What is meant by 3D customization?
It doesn’t get more individual than this: Thanks to interchangeable inserts, custom designs can be integrated directly into the product as tactile 3D motifs. This makes your message not only visible but also tangible. Many of our products are already equipped with this innovative molding technology and are ready for unique designs. Texts, logos, or images - almost anything is possible.
Are custom packages feasible?
Yes, we are happy to provide the perfect finishing touch with customized packaging. All standard packaging from koziol - ranging from labels and sleeves to 4C cartons - can be personalized. Minimum quantities and prices available on request.
Are custom-made products possible?
If you are looking for a special promotional product, koziol is exactly the right partner for you. We develop your dream product together with you, from the initial idea to the finished, packaged item. Contact us, and we will be happy to show you all the possibilities.
SUPER GLASS
What is SUPERGLAS?
SUPERGLAS is the original. SUPERGLAS by koziol is a series of unbreakable plastic glasses that sets new standards in upscale gastronomy and hospitality. The glasses impress with their glass-like appearance, substantial weight and therefore stability, luxurious design and pleasant feel, excellent everyday practicality and easy handling - all made in Germany. Ideal for any area where glass should be avoided, such as pool and wellness areas, outdoor dining, but also festivals and city events, stadiums and sports arenas, clubs and party venues, cruise ships and much more.
Can SUPERGLAS go in the dishwasher?
Yes. SUPERGLAS is suitable for industrial dishwashers. Washing tests conducted by Winterhalter and Ecolab in accordance with DIN 10511 show no differences in transparency compared to new glasses even after 2,000 wash cycles. To enjoy your SUPERGLÄSER for a long time, please refer to our Cleaning Guide.
Is SUPERGLAS suitable for hot drinks?
In general, SUPERGLAS is also suitable for hot drinks, but boiling liquids should not be poured in. We recommend a maximum drink temperature of 85°C.
What customization options are available for SUPERGLAS?
Depending on the type of glass, a design or logo can be applied using pad printing or luxury printing; the size of the printable area varies depending on the shape of the glass. Minimum quantities and printing options are available upon request. From 500 pieces, colored glasses are available in six of our standard colors; the minimum quantity for custom colors is available upon request.
What colors are available for SUPERGLAS?
From 500 pieces, colored glasses are available in six of our standard colors; minimum quantities for custom colors are available upon request.
What should I keep in mind when using it with acidic beverages?
Anise-based drinks such as Pernod, Anis, Ricard, Raki, and Ouzo can damage the material. We recommend rinsing the glasses immediately after use. Milk-based drinks can also leave stubborn residues, so rinse the glasses immediately after use as well.
